Bite-Size Chunks of Wisdom

October 2021

Recent Posts

Ahhh, yes! It’s the time of the year we gather around the holiday table (aka Zoom) with the significant people in our lives…and plan for the year ahead. (Oh, how I wish that were so.)

Unfortunately, most business owners spend more time planning Thanksgiving dinner than they do planning for business growth. And, when resources are limited, planning is even more critical.

David vs. Goliath Planning

year end assessment There’s more than size that separates small businesses from large. The most noticeable difference is how each responds to pressure, stress, overwhelm, and uncertainty.

While corporations spend more time planning when things go sideways, small business owners spend their time putting out fires and dealing with day-to-day operations.

Granted, you have to weigh the importance of assessing, planning, and setting a direction for business growth versus being on the streets doing your thing. However, the real value of proper planning is the time saved by focused efforts and avoiding costly decisions.

A Year End Assessment is Not Rocket Science

A formalized strategic planning mechanism that is held annually is a nice idea. The truth is most of us small business owners aren’t likely to create — or engage — in such a formalized process. In fact, the failure of most small businesses to engage in any sort of structured planning is noted as one of the primary causes of the high failure rate. That’s just plain ugly — especially when it’s avoidable.

Regardless, we don’t need an MBA or special superpowers to accurately analyze and plan for the year ahead. We just need to schedule some time and take inventory of what’s truly going on in our business.

Planning means preparing for future success.

Business Growth Begins With an  Assessment

One of the most valuable tools to identify growth opportunities is the year-end business assessment. It gives you the critical feedback and insight you need for proper planning.

Objectivity accelerates your odds for a successful year ahead.

Don’t Let Business Consume You

It’s easy to get devoured by the day-to-day hustle of a small business. We become engrossed in catching up and keeping up. Before long, we’ve squandered priceless resources and exhausted opportunities — all because we’re too absorbed in business operations — and drained by it all.

Once you’ve completed your year-end assessment, make plans to…

  1. Run your business profitably by putting a halt to underpricing—and underearning.
  2. Take better care of yourself by locking in boundaries, especially related to time.
  3. Work each day with a clear intention culminating from clearly defined goals.
  4. Make better choices by escaping over-commitment.
  5. Target double-digit business growth by delegating and outsourcing.
  6. Maintain better work-life balance through the use of technology.

The Census Bureau counted 40,000 firms with $1 million in revenue for 2017. Granted, that was 2017. Needless to say, they are a bit sluggish when gathering data. However,  even if $1 million in revenue is not your goal, there’s tremendous benefit in setting a strategic direction for your business.

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Want a year end assessment to spark your motivation? Join our entrepreneurial cohort at Eureka (It’s still free to join.) and download Think Clearly. Act Boldly. Head in the Right Direction. 

strategic thinking

Strategic thinking, the thinking process used by the most intentional and successful of Stage II enterprise entrepreneurs is getting a bad rap!  And,  who’s paying the price for it?

You are! The small business owner!

Apparently someone (insert air quotes here) is attempting to sell snake oil on how to think about thinking strategically. After a while, it gums up our business growth. 

 

strategic thinking

 

Myth #1: Strategic Thinking is Only for Big Business

Actually, strategic thinking is for any business looking to take a long-range view of their business and the environment in which it operates. It’s what’s required to make the most of any changes on the horizon.

Applied successfully, strategic thinking helps you better leverage your precious resources of time, talent, and money. With better use of resources comes accelerated forward movement.

Myth #2: Only Certain People are Qualified for Strategic Thinking

The numbers are in — and they aren’t pretty! Chief Executive Magazine reported that only 3 out of every 10 business leaders know how to think strategically.

Don’t let this statistic reinforce the myth. Actually, it points out that few people have been taught this critical business skill. If you’re willing to learn,  you can become a strategic thinker for your business.

Myth #3: I Don’t Have Time to Think Strategically

This is quite prevalent, especially for small businesses. I understand first-hand how difficult it is to pull our heads out of the day-to-day operations, especially once the flurry of our inbox is unleashed.

My dad taught me that if you don’t take the time to do something right the first time, how much time do you have to do it over. That’s a valuable lesson to learn.

High-level thinking encourages the proactive monitoring of your business so you’re not caught off guard by some unnoticed event or trend. Strategic thinking saves you time and money. In the end, it’s what takes the business to the next level. 

Myth #4: Strategic Thinking is a Waste of Time

This myth is particularly poignant for many business owners who escaped the bureaucracy of a corporation in search of their own business.

Having spent hour, upon grueling hour, tied up with multiple people who talked ad infinitum only to use the strategic plan as a doorstop, it’s natural to think it’s a waste of time.

Truthfully, strategic thinking is fast, easy, and very effective when done consistently and correctly. (Be sure to ask us how!)

Myth #5: I Think Strategically All Day

Is it strategic in nature? Does it take your goals into consideration? Is it based on data? Are actionable, corrective actions included in your thinking?

You may be thinking all day but you’re not thinking strategically. In fact, most entrepreneurs spend their day thinking tactically. In reality, you’re thinking about how everything will get done.

Strategic thinking, at the start of your week and/or day, means less thinking (i.e., worrying) about how to get it all done. Strategic thinking clears out the clutter lurking in your mind. It keeps you focused and on track with the activities most meaningful to achieving your dreams.

Do any of these myths sound familiar? If so, rethink your approach to the kind of thinking that ultimately impacts your business.

Strategic thinking is the quickest, most predictable, time-effective skill to achieving business success.

 

Wow! I did not see this coming…

business growth invisible

There’s an “invisible gorilla” in my business? (It does, however, explain who’s been raiding the snack drawer late at night.)

And it’s having its way with my business growth!

An an entrepreneur, my business depends on attention. In fact, I pride myself in staying focused on strategies to grow my business. The notion of not being alert to a “stocky animal with broad chest and shoulders, large, human-like hands, and small eyes set into a hairless face” is horrifying.

Admitedly I’m less than perfect in pursuit of the attention objective. Like you, my attention is divided between client requests, meetings on zoom, acquiring talent,  moving projects forward, juggling cash flow…

Growing a business today isn’t easy — despite what we often read online. Moving a business forward strategically and systematically is not for the faint of heart.

The fact that an “invisible gorilla” roams aimlessly around the office is unconscionable!

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TLDR:

  • The business owner’s inability to pull themselves out of day-to-day operations overshadows key elements of business growth.
  • “Inattention blindness” ultimately slows or stalls business growth that prompts owner burnout, overwhelm, and despair.
  • Join an entrepreneur cohort, engage a strategic business coach, or learn to retrain your brain to break out of your concealed silo existence.

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Sight Unseen: It’s Monkey Business

But what about the gorilla? In the book, The Invisible Gorilla: And Other Ways Our Intuitions Deceive Us, professors Christopher Chabris and Daniel Simons explore the inner workings of our minds. As a result, they uncover how we miss things right in front of us.

Their groundbreaking experiment, known as “The Monkey Business Illusion,” reveals a great deal about our focus, attention, and perceptions — key elements that elevate a business to the next level or keep it plateaued.

Watch “The Monkey Business Illusion” video.  And, experience for yourself how critical pieces of information can be, shall we say, “invisible”.

The Invisible Impact on Business Growth

As Simons points out in the video, “When you’re looking for a gorilla, you often miss other unexpected events.” So it is with business.

When we are so intensely focused on a particular aspect of the business, such as juggling cash flow or delivering value to clients, we often miss the most impactful aspects of business growth. Yet, they are right in front of us.

This is called “inattentional blindness.” “Inattentional blindness” refers to devoting one’s attention to a particular activity and unintentionally missing other critical information.

When Chabris and Simons speak of “inattentional blindness,” they might as well be speaking about our experience as an entrepreneur.

What does it mean to miss cricital pieces of information to grow your business? Here are a few “inattentional blindness” fallouts:

  • loss of relevance and market competitiveness
  • high client turnover
  • slimming profit margins
  • cash flow on life support
  • talent not growing with the organization
  • sluggish or stagnant growth
  • owner burnout and despair

Retrain Your Brain to See the Invisible

Whether your attention is focused on a single aspect of your business or diverted to a multitude of activities, objectivity allows us to identify the opportunities and obstacles we’re missing. For instance, to avoid missing critical information, here are a few solutions to consider:

  1. Join a Mastermind Group of like-minded business owners. Others often see what we are missing. As a result, the insight is priceless for discovering and implementing the right solution.
  2. Engage a strategic business coach. A trained strategic business coach is well-equipped to see the “invisible gorilla” in your business.
  3. Train your mind to think differently.  See the “gorilla” for yourself to recognize the opportunities and strategies to grow your business. In fact, consider reading Think Again: The Power of Knowing What You Don’t Know by Adam Grant. It’s eyeopening! ?

Look around. As a result of this new information, are you seeing any “invisible gorillas” in the midst of your business?

business growth

When asked about business growth goals, many entrepreneurs caught in the messy middle respond with vague statements like “do better than last year” or “double what we did last year.”

These off-the-cuff answers don’t stem from a lack of ambition; They expose a lack of strategic thinking necessary for establishing clear goals, which are essential for guiding decision-making and ensuring long-term success.

For most small business owners, achieving growth often feels like a mystery surrounded by uncertainty and challenges. This ambiguity happens when we’re caught up in day-to-day operations, constantly addressing urgent issues instead of focusing on long-term strategies that drive growth and sustainability.

business growth

Business Growth: Not as Easy as it Seems

During the economic downturn of 2008, entrepreneurs faced the harsh realities of an economic retreat. Revenues dipped, budgets were slashed, and talent was reduced just to stay afloat.

My father, a product of The Great Depression, would always say, “We need to tighten our belts.” And tighten our belts, we did. Despite these efforts, many businesses couldn’t survive. The failure rate for small businesses hit 4%, and an additional 12% shuttered in 2009.

Still, some companies managed to sustain a 20% growth rate and weather the storm.

Fast forward to 2020, and we faced another economic upheaval due to COVID-19. By April 2020, 22% of small businesses had vanished despite PPP support—that’s 3.3 million businesses gone. One year later, nearly 37% of small business owners anticipated that returning to normal operations would take longer than six months, with talent acquisition being their primary concern.

Despite the uncertainty of the past 15+ years, optimism remains high among small business entrepreneurs. That’s encouraging news!

Business Growth: How Fast is Too Fast?

While pursuing my MDE (Management Development of Entrepreneurship) at UCLA Anderson School of Business, I had the privilege of studying under Professors Yvonne Randle and Eric Flamholtz. They created a framework to prepare entrepreneurs for business growth.

Based on their extensive work, they identified five rates of growth for small business firms (from “Growing Pains…Transitioning from an Entrepreneurship to a Professionally Managed Firm” by Eric Flamholtz & Yvonne Randle):

1. Less than 15% annually — Sustainable Growth

While this rate might seem modest, it allows a business to double in size over five years. Not too bad! For many small business entrepreneurs, doubling in five years would be a welcome change from “a different year, the same revenue” situation.

2. 15 – 25% annually — Rapid Growth

Rapid growth is exhilarating but it can also be exhausting. Business owners at this rate of growth often find themselves stretched thin, juggling time, talent, and finances. This accelerated growth often requires an infusion of capital. Although the idea of a capital infusion can be daunting it’s often necessary for breaking through to the next level. Being strategic helps you manage the risks — and reduces your stress.

3. 25 – 50% annually — Very Rapid Growth

With very rapid growth, we see a significant increase in performance or market expansion each year. This often indicates a company or sector that is scaling quickly and capturing market share quickly. This rapid expansion highlights the company’s ability to adapt to changing market conditions and it also underscores the potential for long-term sustainability.

4. 50 – 100% annually — Hypergrowth

Companies experiencing hypergrowth are scaling at an exceptional pace, often outpacing competitors by rapidly expanding their operations and customer base. These companies typically leverage innovative strategies, advanced technologies, and agile practices to sustain their accelerated growth.

5. Greater than 100% annually — Light-Speed Growth

This level of growth signifies that a company is more than doubling its size every year. Such accelerated expansion often indicates a strong market demand, innovative strategies, and dynamic leadership driving the business forward.

Your Goal for Business Growth

Rapid growth is enticing. It offers the promise of increased revenue and market presence, and it can also bring significant challenges.

A business that expands too quickly may outpace its existing infrastructure, leading to operational inefficiencies and logistical bottlenecks. This results in your business struggling to manage its newfound success, potentially choking on the very growth that seemed so promising.

Final thought…

Being strategic aids in managing risks. By strategically planning for the year ahead, you can navigate the year more effectively and focus more precisely on your goals. You’ll maintain a sense of control, ultimately leading to a more balanced and less stressful growth experience.

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At Synnovatia, we specialize in helping small business owners caught in The Messy Middle unlock their growth potential. If you’re ready to pave your path to strategic business growth, reach out to us, and let’s make your growth goals a reality.


Core Business Assessment

Testimonial

Brooke Billingsley

Vice President
Perception Strategies

Synnovatia is a strategic coaching firm that is detailed and knowledgeable about business. i have a small business that grew from $150K to $750K because of the goal setting and resources that Synnovatia provided. It saves me years of learning on my own.

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