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Notes From the Messy Middle

Strategic thinking for Stage II owners. The growth phase no one warns you about.

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Two yellow rubber ducks facing each other on a rock by the ocean under a clear blue sky, as if in conversation.

Growth & Scaling

Different Is Better Than Better, Part 2: What My Clients Said When I Asked Why They Hired Me

I asked my longest-standing clients two questions: why they hired me and why they keep coming back. Their answers surprised me and reshaped my positioning.

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A red rubber duck wearing a small crown sits apart from rows of identical yellow rubber ducks on a blue background.

Growth & Scaling

Different Is Better Than Better: What Fast-Growing Bootstrapped Companies Taught Me About Standing Out

What “different is better than better” means for bootstrapped B2B service businesses, and why Jackie Nagel is testing it on her own company.

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Two business colleagues reviewing notes together at a table, one pointing out a detail to the other

Growth & Scaling, Strategy & Planning

How to Accelerate Business Growth When the Economy Feels Uncertain

Waiting for things to stabilize is the growth-killer myth. Here’s what actually moves a stalled business forward, uncertain economy or not.

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entrepreneur

Growth & Scaling, Ownership & Entrepreneurship

What No One Tells An Entrepreneur About Breaking Through a Business Plateau

Editors Note: Originally published August 2022. Updated June 2026. Entrepreneurship is fun and exciting — until it’s not.  There comes

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small business trust

Sales & Marketing

Nine Steps to Building Trust Online & Offline for Your Small Business

When I first crafted this blog in 2018, trust was already eroding. The Edelman Trust Barometer that year flagged declining

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Strategy & Planning

Are You a Master Strategist? Test Your Strategic Skills with This Quiz

Where do your strategic skills stand? This engaging quiz challenges your ability to navigate complex challenges, and achieve your long-term goals.

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female entrepreneur

Ownership & Entrepreneurship, People & Partnerships

Navigating the Distinct Challenges of Women in Business

Discover the transformative impact of women in business with remarkable growth in firms, employment and revenue.

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Business Growth

Growth & Scaling, Strategy & Planning

Unlock Business Growth Through Annual Strategic Planning

Maximize your business growth by planning ahead. Learn how an end-of-year assessment sets the tone for success.

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